Don’t Become An Expense – Become Invaluable

I just read an article about how companies are laying people off and they feel betrayed. They attracted people with a fun family atmosphere, and then laid them off like the expenses that they always were. I luckily learned a lesson back in the 1980s when I worked at AT&T. During a performance review, I…

How To Give Your Sales Team A Little Empathy To Share With Your Customers

The Last 2 Years Have Been HELL! It’s hard to believe that two years ago we went from a kind of normal to total chaos in our businesses. We were mostly all chugging along, filled with hope for a new year, and BOOM. The pandemic struck like an earthquake-lightning-tsunami. Companies struggled to set up staff…

Want To Sell Your Business? Use Marketing To Increase Your Valuation

I’m not ready to sell my business yet. And you may or may not be at that point, but one of the things I have learned is it helps to learn new things to prep yourself for what’s coming next. If you’re an avid listener of my podcast and reader of this blog, you know…