Seconds… Chance Interactions

If you manage your own or other business websites, I imagine you are using Google Analytics or another data manager to explore the traffic to your website. The beauty of using Google Analytics is that you have a baseline to judge your traffic against other similar websites. I know this because I manage over 100…

Making Connections… Where are the Wires?

CONNECTIONS I grew up with wires, LOTS OF WIRES. Being a musician and an audio-video and computer geek, I still have bins filled with wires. Audio cables with RCA, XLR, TRS, TOSLINK, MIDI, and banana clip connectors. Video cables with BNC, VGA, DVI, S-VIDEO, and HDMI connectors. Computer cables with SCSI, Ethernet, USB, Thunderbolt, Firewire,…

The Devil Is In The Details… In The Data

The Devil Last week I attended a CMO panel discussion sponsored by the AMA Triangle. It included CMOs from SAS, Blue Cross Blue Shield, and a couple of other independent medium to small-business CMOs. One of the panelists stood out to me. Not only was he about a foot and a half taller than everybody…

Fad, Fame, Or Fortune… It’s About Business (and Time)

Test of Time Back in 2015, I talked about my concept of the Marketing Trifecta. I will explain what that is in a bit, but there has been a lot of buzz over the last 8 years about new tools that will revolutionize marketing. I have seen so many of them try and fail, come…

The Power of Awareness & The Awareness of Power

I got hacked. Well, my credit card did. I was balancing my books when I noticed two charges from GoDaddy India on a credit card with a $25,000 limit. I use GoDaddy for domain names, but not in India so that was a BIG RED FLAG! Immediately, I called the credit card company and they…

Charging Your Content – Seeing The Light

I have a problem. Well, it’s more of an annoyance. We have RING cameras on the front and back of our house. In order to see the widest possible views, they had to be placed up high. Just like my new battery lawn mower and yard tools, the batteries are almost worth more than the…

The Dollars Are In The Data

What Gets Measured… Gets Done? There is a famous saying, “What gets measured gets managed”, or “What gets measured, gets done”. It’s often attributed to Peter Drucker (but his organizations said it was not him initially). Other sources say it was coined by William Thomson, the Scottish physicist also known as Lord Kelvin. That dude…

Passengers… Prepare For Landing – Guiding Website Visitors to Their Destination

In the old days, you never had to take off your shoes and go through electronic monitors to get from the ticket counter to your airport gate. I don’t travel as much as I did a few years ago, but the few times I have, the lines are long, and the process is stressful. Because…

What’s for Dessert? How to Simplify Your Website to Increase Sales

Last week, we were all served up some Pi (or 3.14 day)! So what is your favorite kind of pie? I like pecan (or do you say pe-con?). Business is like a big pie as well. You want to get your piece, but there is always more than enough to share. The funny thing is…

Marketing – Strategy vs. Plan

One of the best ways I know to meet people is to join groups and volunteer. That’s how I became a speaker at various events. It’s also how I am quickly building my network in my new location in Raleigh, NC. Before I even moved here, I joined the AMA and was invited to be…